Responding to client (end user) questions/inquiries via telephone, email, and chat in a complete, accurate , and timely manner in accordance with service level standards (SLAs). Troubleshooting and investigating client issues and resolving or escalating appropriately. Managing occasionally unhappy client interactions and de escalating emotionally charged situations when n

Collaborate with Information Security team members to understand their responsibilities, reporting needs and requirements for enhancing security measures Develop and deploy Business Intelligence (BI) solutions to visualize and analyze security related data Create and maintain reporting mechanisms, scorecards, and dashboards that effectively communicate security metrics to

Establish and maintain order for leaders' schedule, desk, day to day tasks, etc. Manage schedules, make appointments, and coordinate meetings, often across multiple time zones Organize and prepare for meetings, including gathering documents and attending to logistics of meetings Anticipate the needs of leaders while maintaining day to day workflow Gain and establish exper

Program Management Work in partnership with Facilities, Design, People Team, Legal, IT, and other relevant functions to develop and implement a comprehensive physical security program. Define global physical security standards and policies ensuring adherence to relevant regulations and business requirements Safe and Secure Office Design work with Real Estate, Facilities,

High performer exceed quarterly and annual sales targets. Hunter mentality / growth mindset this role will require significant hunting (outbound calling, emailing, etc.) and success will depend upon your ability to proactively uncover short and long term strategic opportunities with clients and prospects. Forecasting and pipeline management as a seller in a defined territ

Deliver outstanding customer service by responding to and efficiently resolving client issues and requests. Investigate all incoming queries and escalate to technical teams where necessary. Document all actions in CRM (Service Cloud). Provide regular follow up to clients on all outstanding queries. Assist with creating documentation and knowledge sharing. Actively contrib

We are looking for experienced UI developers who have dealt with complexity and large code bases, and who have developed strategies for tackling them. Developers who understand how to ship code and can make the correct trade offs between perfection and delivery. We value innovation and are looking for team members who introduce new ideas, technologies and practices. We wo

Act as the primary point of contact and business partner for a dedicated portfolio of Morningstar's advisor and institutional clients via in person meetings, phone and/or email. Identify growth opportunities regionally to expand existing user base within portfolio of accounts. Achieve sales and retention goals while providing excellent service to clients. Conduct client d

Responsibilities Work in the residential mortgage finance sector, perform transaction analysis including analysis of collateral, deal structure and legal issues. Focus on key credit issues during the new issue rating process, including the implementation of credit adjustments in expected loss and cash flow models/tools as a result of pandemics or other credit related even

Serve as the primary point of contact and decision maker during cyber security incidents. Lead and coordinate incident response efforts, including mobilizing resources, assessing the situation, and implementing response plans. Collaborate with internal and external stakeholders to gather information, assess impact, and prioritize response actions. Provide clear and timely

is a leading provider of independent investment insights in North America, Europe, Australia and Asia. The company offers an extensive line of products and services for individual investors, financial advisors, asset managers and owners, retirement plan providers and sponsors and institutional investors in the debt and private capital markets. Committed to empowering inve

The Opportunity As Senior Internal Communications Specialist , you'll be one of the architects of our internal storytelling, playing a pivotal role in not just how we talk, but how we listen and connect. You'll partner closely with our Technology and People & Culture teams, among others, crafting bespoke communication strategies that support their initiatives and champion

Develop, implement, maintain, and lead efforts on quantitative solutions and tools that drive the investment discussion making process for company's client base. Lead a highly motivated team, conveying your ideas succinctly and helping others realize and execute your vision. Recommend and implement cloud based solutions using these services. Responsible for software devel

Responsibilities Develop Web Applications, Single Page Applications, Restful API's, Microservices, Web Services and Batch Processing Systems. Build well engineered, stable, scalable software using Microsoft and Cloud technologies including .Net, C#, SQL, JavaScript, Node.js, and AWS. Orchestrate and deploy software using Devops CI/CD tools such as Jenkins, CloudBees,

Job Title Software Engineer (multiple positions) Location Chicago, IL Job Duties Write Python code, by following software development best practices and computer science fundamentals (30%). Perform regular code deployments with continuous integration (Jenkins CI/CD) (5%). Work in an agile team, provided regular status updates and used Jira for project status tracking (5%)